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What do I have to do in order to play in Bonus Level Slots Casino? |
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How long is the download process? |
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What are the minimum system requirements for running the casino software? |
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What should I do if I receive a message "Disconnection Timeout"? |
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I don't see the Bonus Level Slots icon on my desktop. How can I find it? |
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I received a message "Username or Password incorrect". What's wrong? |
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What should I do if I receive a message "Internet connection not detected"?
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What do I have to do in order to play in Bonus
Level Slots Casino?
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In order to play in Bonus Level Slots you must first download and run our software.
You can easily do this by following our step-by-step
Quick Start, which describes in detail how to install the casino software.
You can also click on the 'Download Software' button on our main page to download
the casino software.
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How long is the download process?
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The casino software is compressed to about 5 MB, which takes approximately 15 minutes
to download using a standard 56 Kbps modem. Using ISDN or DSL this takes considerably
less time. Having the software downloaded to your computer gives you a much more
stable and exciting gameplay. The graphics are beautifully rendered and are intended
to create the atmosphere of a real casino and give you a sense of actually being
in the casino. Also, since the graphics and games modules are already installed
on your computer, only small packets of data are transferred between your computer
and our servers. For more information on downloading the casino software refer to
our Quick Start.
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What are the minimum system requirements for
running the casino software?
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Our casino software's minimum requirements are: Pentium 133Mhz, 8 MB of hard disk
space, 16 MB of RAM with either Windows 98, 2000, ME, XP or NT operating systems.
For the most enjoyable gaming experience set your screen resolution to 800X600 or
higher and set the screen colors to High Color (16 bit) or more. If you are using
a resolution of 640X480, you might consider hiding your Taskbar. You can do this
by right click on the Taskbar, select "Properties" and then put a checkmark on the
"Auto hide" checkbox.
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What should I do if I receive a message "Disconnection
Timeout"?
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This can be caused either by not taking any actions in the casino for 10 minutes
or by having a slow Internet connection, which is possibly affected by heavy traffic
on the Internet. If you receive this message simply try to reconnect to the casino.
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I don't see the Bonus Level Slots icon on my
desktop. How can I find it?
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If you can't find the 'Bonus Level Slots' icon on your desktop simply follow these
steps:
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Click on the "Start" at the bottom left corner of your screen.
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Choose "Find" or "Search" and then choose "Files or folders" or "For Files or Folders".
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In the text box under "named", or "Search for files or folders names", type in Bonus
Level SlotsCasino and click on "Find Now", or "Search now". This will start the
search for Bonus Level SlotsCasino.exe file.
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If you get a file Bonus Level SlotsCasino.exe under the "name" tab in the white
window then Bonus Level SlotsCasino.exe was found. Double click on the file in order
to run the casino software.
- If the search ended without giving any results then the file is not present on the
hard disk. If you have other drives configured on your hard disk (like d: or other
drives) you can repeat the search in each of the other drives. If you still don't
find the file you will have to download the casino software again.
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I received a message "Username or Password incorrect".
What's wrong?
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If you have forgotten your username or your password, please send us your name,
address, phone number and e-mail under which you have registered to
support@bonuslevelslots.com and request your username and password. Once
your details are authenticated, you will receive a notification to your e-mail containing
your username and your password.
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What should I do if I receive a message "Internet
connection not detected"?
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Check if you are connected to the Internet and try again. If you're still encountering
problems contact our support at support@bonuslevelslots.com.
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